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Returns and Exchanges

RETURN CONDITIONS


****Gluestore & LeCoq Sportif are both under the Next Athleisure umbrella and therefore our Customer Service teams and Returns forms may state Glue store.****

You may return or exchange an item purchased Online within 14 days of original purchase for full price and sale items.

If goods are faulty, wrongly described or different from a sample shown, you have the wrong size or it's just not what you had imagined, contact the online team and they will help make it all OK again!

Online Specific Conditions:

As we have now closed down our physical stores, we can only process refunds and exchanges by you kindly mailing back to us directly. Of course, if an item happens to be faulty or we have sent you the wrong thing we will cover the cost of posting the item back.

Item Condition: We ask that goods are returned in an unworn, original condition and all original tags are attached and/or are in their original packaging. Proof of purchase: Any item presented for return or exchange needs to be accompanied with its proof of purchase. If you bought your item online, the proof of purchase will normally be in the form of an email from Le Coq Sportif. If you purchased in-store, you would have been given a receipt at the point of sale.

Send an email to shop@lecoqsportif.com.au to receive your returns slip. If you wish to contact our customer service team to discuss your return please phone (02) 9256 8492. 

IMPORTANT:

*Please return with a Returns Slip filled in ensuring to fill in the necessary information of your Online order so we can process as quickly as possible and pop inside the parcel.

If this is not completed correctly with the Order number supplied this may delay the process

*Please do not stick labels or tape across the product or box, please kindly wrap up the item.